What counts as a TCPA violation?

Short answer: The most common TCPA violations are autodialed or prerecorded calls and texts to a cell phone without consent, calls that continue after you revoke consent, and more than one telemarketing call in 12 months to a number on the National Do Not Call Registry. Each violation can be worth $500, or up to $1,500 if willful.

Usually not a violation

  • Calls you consented to and have not revoked.
  • Many informational calls, such as appointment reminders, depending on the rules that apply.
  • Calls from tax-exempt nonprofits and political calls to landlines, in many cases.

Sources47 U.S.C. § 227 (TCPA)Cornell LIIFCC robocall guidefcc.govFTC Do Not Call Registrydonotcall.gov

Checked against primary sources on November 12, 2026 by Mason Arnao. This is general information, not legal advice. Related: Damages per call.

Each call has its own 4-year clock

Courts generally apply a four-year limit to TCPA claims, counted from each call or text. Older calls drop out over time, and carrier records are not kept forever, so save screenshots and voicemails now. 28 U.S.C. 1658

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Mason Arnao

About Mason Arnao

Mason David Arnao Mason David Arnao is an American entrepreneur, software engineer, and business executive based in Stuart, Florida. His career spans more than two decades in technology, automation, and lead generation systems. Arnao began his professional journey in the late 1990s as a computer technician for the National Basketball Association (NBA), where he was responsible for linking scoreboards, officials’ laptops, and stat monitors to broadcast networks. His technical precision and systems knowledge led him to join Professional Hospital Supply as a software engineer. There, he developed applications that improved data flow between medical suppliers and healthcare institutions, solidifying his foundation in enterprise-grade software development. By the early 2000's, Arnao advanced into web and SaaS infrastructure through Website Buddy LLC, a Florida-based development firm focused on building web tools for small businesses and online marketers. The experience refined his understanding of user-driven software and scalable online systems. In 2013, Arnao founded Waypoint Software, LLC, headquartered in Stuart, Florida. As President and Managing Partner, he built the company into a recognized provider of lead generation and real-time lead distribution technology. Waypoint’s software automates the acquisition, validation, and routing of consumer inquiries for marketing firms and data aggregators worldwide. The company serves hundreds of clients and is listed by the Better Business Bureau under “Sales Lead Generation.” Through Waypoint Software, Arnao has become a notable figure in the digital lead industry, combining technical engineering with automation strategy. His focus on system reliability, transparent data flow, and scalable integrations continues to position Waypoint as an industry leader in real-time lead management solutions.