TortAdvisor Privacy Policy
This Privacy Policy explains how TortAdvisor collects, uses, discloses, retains and protects personal information when you use TortAdvisor.com, submit a calculator or case-review form, communicate with us, interact with advertising, or use related website services.
Plain-language summary: TortAdvisor is not a law firm. We collect information you choose to provide, technical and usage information, and information from service providers or advertising partners. We use it to operate the website, deliver requested calculator or case-review services, communicate with you when authorized, improve performance, prevent fraud, and connect users with appropriate law firms or service providers. Some disclosures may be considered a “sale” or “sharing” under certain state privacy laws, and eligible consumers may have rights to opt out.
1. Scope and Important Legal Notice
This Privacy Policy applies to TortAdvisor.com and website services that link to it, including informational articles, settlement calculators, contact forms, case-review forms, advertising landing pages, email communications and related online services.
TortAdvisor is not a law firm and does not provide legal advice or legal representation. Using the website or submitting information does not create an attorney-client relationship. A lawyer-client relationship arises only after a licensed attorney accepts the matter and a written engagement agreement is signed.
Third-party law firms, intake providers and other partners may maintain their own privacy policies. Their practices govern information after they receive it, subject to applicable law and contractual restrictions.
2. Categories of Information We Collect
Identifiers and Contact Information
Name, email address, telephone number, mailing address, ZIP code, date of birth, IP address, device identifiers and similar identifiers.
Claim and Inquiry Information
Accident, exposure, product-use, diagnosis, treatment, injury, disability, employment, legal-representation and other information submitted through forms.
Health-Related Information
Medical conditions, symptoms, treatment, diagnoses, medications, surgery, providers and similar information you voluntarily submit. TortAdvisor generally is not a HIPAA-covered healthcare provider.
Commercial and Communication Data
Requested services, communication preferences, form submissions, call or text records, email interactions and campaign attribution.
Internet and Device Activity
Browser, operating system, referring URL, pages viewed, clicks, session duration, approximate location, cookie IDs and advertising interactions.
Inferences and Derived Information
Possible interests, likely claim category, engagement level, campaign source or other inferences derived from submitted and technical data.
3. Sources of Personal Information
- Directly from you when you complete a form, calculator, survey, chat, email or telephone inquiry.
- Automatically from your browser or device through cookies, pixels, analytics, logs and similar technology.
- From advertising networks, publishers, affiliates, lead-generation partners and campaign providers.
- From law firms, intake providers, call centers, vendors and service providers supporting your inquiry.
- From publicly available records or commercially available sources where permitted by law.
4. How We Use Personal Information
- Operate, maintain, secure and improve the website and its forms, calculators and content.
- Provide requested information, calculator results, case-review services and customer support.
- Evaluate, route and respond to legal-service or benefits-related inquiries.
- Connect users with participating law firms, attorneys, intake providers or other service providers when requested or authorized.
- Communicate by email, telephone or text in accordance with form-specific consent and applicable law.
- Measure advertising, attribute leads, prevent duplicate submissions and analyze campaign performance.
- Detect fraud, abuse, security incidents, unlawful activity and violations of website terms.
- Comply with law, legal process, regulatory requirements and enforceable requests.
- Conduct internal analytics, quality assurance, training and service improvement.
5. How We Disclose Personal Information
We may disclose personal information to the following categories of recipients:
- Law firms and legal-service providers: to evaluate or respond to an inquiry when you request or authorize contact.
- Intake and communication providers: call centers, email, SMS, telephone, CRM and scheduling providers.
- Technology and hosting vendors: website hosts, security vendors, analytics providers, form providers, cloud services and data-management platforms.
- Advertising and attribution partners: advertising platforms, publishers, affiliates, analytics providers and campaign-measurement services.
- Professional advisers: lawyers, auditors, insurers, consultants and compliance providers.
- Government and legal recipients: regulators, law enforcement, courts or other recipients when required or permitted by law.
- Transaction parties: buyers, successors, lenders or advisers involved in a merger, acquisition, financing, reorganization, bankruptcy or asset transfer.
6. Telephone Calls, Text Messages and Email
When you submit a form and provide the consent displayed with that form, TortAdvisor and the identified law firms, intake providers or marketing partners may contact you regarding your inquiry. Depending on the specific consent, contact may include calls, text messages and emails, including communications using automated technology or an artificial or prerecorded voice.
Consent is not a condition of using the website, receiving calculator results, purchasing goods or obtaining legal services. Message and data rates may apply. Message frequency may vary. You may reply STOP to opt out of text messages and HELP for assistance.
You may revoke consent using any reasonable method, including replying STOP, telling a caller, using an unsubscribe link or emailing info@tortadvisor.com. We will process valid revocation requests within the period required by applicable law, although a final confirmation message may be sent.
8. Artificial Intelligence and Automated Processing
TortAdvisor may use artificial intelligence, machine learning and automated tools to assist with content drafting, quality review, website search, form routing, fraud detection, analytics, summarization, transcription, classification and operational efficiency.
- AI-generated or AI-assisted educational content may be reviewed and edited by people before publication.
- Automated tools may help route an inquiry by topic, geography or stated criteria.
- AI tools do not provide legal or medical advice and do not create an attorney-client relationship.
- TortAdvisor does not authorize AI tools to make final legal-representation decisions on behalf of an independent law firm.
- We seek to limit personal information sent to AI vendors to information reasonably necessary for the applicable function and use contractual, technical and organizational safeguards where appropriate.
- We may use aggregated or de-identified information to improve content, analytics and website performance.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including responding to inquiries, maintaining consent and compliance records, preventing fraud, resolving disputes, enforcing agreements and meeting legal obligations.
Retention periods vary by data type, relationship, legal requirement and operational need. Information may remain in backup systems for a limited period after deletion from active systems.
10. Information Security
We use reasonable administrative, technical and physical safeguards designed to protect personal information, which may include access controls, encryption in transit, authentication, monitoring, vendor controls and incident-response procedures.
No website, storage system or transmission method is completely secure. We therefore cannot guarantee absolute security. You are responsible for using secure devices and protecting access to your email and telephone accounts.
11. U.S. State Privacy Rights
Depending on your state and whether the applicable law covers TortAdvisor, you may have the right to:
- Confirm whether we process your personal information and access that information.
- Correct inaccurate personal information.
- Delete certain personal information.
- Obtain a portable copy of certain information.
- Opt out of sale, sharing, targeted advertising or certain profiling.
- Limit certain uses or disclosures of sensitive personal information.
- Appeal a denial of a privacy request where required.
- Receive equal service and not be discriminated against for exercising privacy rights.
Submit a request by emailing info@tortadvisor.com with the subject line Privacy Request. Include your name, state of residence, the email or telephone number associated with your submission and the right you wish to exercise.
We may verify your identity before completing a request. Authorized agents may submit requests where permitted, but we may require proof of authorization and identity verification.
12. California Privacy Notice
This section supplements the Policy for California residents. During the preceding 12 months, we may have collected the categories described above, including identifiers, customer-record information, internet activity, geolocation, professional or employment information, health-related information, sensitive personal information and inferences.
We may use and disclose these categories for the business and commercial purposes described in this Policy. Recipients may include law firms, intake providers, technology vendors, analytics providers, advertising partners and professional advisers.
Where applicable, California residents may request access, correction or deletion; request information about collection and disclosure; opt out of sale or sharing; and limit certain uses of sensitive personal information.
Do Not Sell or Share
Email info@tortadvisor.com with the subject “Do Not Sell or Share My Personal Information,” or use the website’s privacy-preference link when available.
Limit Sensitive Information
Email info@tortadvisor.com with the subject “Limit Use of My Sensitive Personal Information,” where that right applies.
We do not knowingly sell or share personal information of consumers under 16 without the affirmative authorization required by California law.
13. Children and Minors
The website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the website. Users under 18 should not submit a case-review form without involvement and authorization from a parent, guardian or legally authorized adult.
If you believe a child submitted information improperly, contact info@tortadvisor.com.
14. Third-Party Websites, Social Media and Law Firms
The website may contain links to third-party websites, law firms, government resources, social-media platforms and service providers. TortAdvisor does not control their privacy, security or content practices. Review the privacy notice of each third party before providing information.
Information posted publicly on social media may be visible to other users and may be collected or used by the platform and third parties.
15. International Users
TortAdvisor is directed primarily to users in the United States. If you access the website from another country, information may be transferred to and processed in the United States or other locations where our vendors operate.
Where required by applicable law, we use appropriate legal mechanisms for international transfers. Contact us for questions about a specific transfer.
16. Changes to This Privacy Policy
We may update this Policy to reflect changes in law, technology, vendors, business practices or website services. The revised Policy will be posted with an updated effective date. Material changes may also be communicated by a prominent website notice or other reasonable method.
17. Contact TortAdvisor
Privacy questions, opt-out requests and consumer-rights requests may be sent to the contact information below.
