Do Not Call Registry Violations-The Problem is Real—and It’s Getting Worse
If your phone won’t stop ringing with unwanted calls and texts, you’re experiencing what millions of Americans face every single day:
- 2.5 billion robocalls flood American phones every month—the highest level in six years
- 19 billion spam texts were sent in 2024 alone—nearly triple the volume from 2021
- Americans receive an average of 13.7 spam calls per month
- Some victims report receiving 60+ unwanted messages per day
- One in three Americans has fallen victim to phone scams
- Scam victims lost an average of $3,690 to robocalls and $1,452 to spam texts in early 2025
This Isn’t Just Annoying—It’s Illegal
Companies are violating federal law by:
- Calling numbers listed on the National Do Not Call Registry
- Using automated dialers without your consent
- Sending pre-recorded voice messages (robocalls)
- Ignoring your requests to stop
- Texting you without permission
- Calling outside of legal hours (before 8 AM or after 9 PM)
You’re Protected by Federal Law
The Telephone Consumer Protection Act (TCPA)
Since 1991, the TCPA has given Americans powerful protections against unwanted telemarketing harassment. If you’re registered on the National Do Not Call Registry and companies continue to contact you, they’re breaking the law.
Your Rights Under the TCPA:
✓ No robocalls to your cell phone without your written consent
✓ No automated text messages without permission
✓ Protection from calls if you’re on the Do Not Call Registry
✓ The right to say “stop” and have companies honor it immediately
✓ Financial compensation for every violation
You Could Be Entitled to Significant Compensation
TCPA Damages Add Up Fast:
- $500 per violation for unintentional calls/texts
- Up to $1,500 per violation if the company knowingly broke the law
- Each call or text counts as a separate violation
Real Settlement Examples:
- $75.5 million – Capital One settlement
- $76 million – Caribbean Cruise Line settlement
- $45 million – AT&T settlement
- $32 million – Bank of America settlement
- $29.5 million – Citibank settlement (2024)
- $19 million – QuoteWizard.com settlement (2025)
- $7.5 million – Zales Jewelers settlement (2025)
If you’ve received just 20 unwanted calls, that could mean $10,000 to $30,000 in potential compensation.
Who’s Breaking the Law?
TCPA violations are widespread across industries:
- Banks and Credit Card Companies – Chase, Citibank, Bank of America, Capital One
- Debt Collectors – Student loan, mortgage, and credit card collection agencies
- Insurance Companies – Health insurance, life insurance providers
- Retailers – Major brands including Skims, Yelp, La-Z-Boy, Office Depot
- Telecommunications Companies – Phone and internet service providers
- Lead Generators – Marketing companies selling your information
- Solar Companies and Home Services
- Sports Betting and Gambling Operators
- Political Campaigns and Advocacy Groups
Recent TCPA Lawsuits Show Companies Are Being Held Accountable
2024-2025 Cases Include:
- Skims – Sued for sending marketing texts as early as 6:01 AM
- Snapchat – Accused of sending texts to Do Not Call Registry numbers
- Tarkenton Senior Solutions – Sued for life insurance robocalls
- Jefferson Dental – $1 million settlement for unlawful texts
- Truist Bank – $4.1 million settlement for pre-recorded calls
- Albertsons – $5.95 million settlement for unauthorized marketing
Over 1,200 TCPA lawsuits were filed in 2024, and the number continues to grow.
Common Signs You Have a TCPA Claim
✓ Check if any of these apply to you:
- You’re registered on the National Do Not Call Registry
- You receive multiple calls/texts from the same company after asking them to stop
- You get robocalls with pre-recorded messages
- You receive automated text messages you never signed up for
- Companies call you about debts that aren’t yours or for the previous owner of your number
- You get calls before 8 AM or after 9 PM
- You receive texts from companies with whom you have no relationship
- Companies ignore your “STOP” or opt-out requests
- You’re getting 10+ spam calls or texts per week
If you checked even one box, you may have a valid TCPA claim.
Do Not Call Registry Violations FAQs
No. Filing a TCPA claim is your legal right and will not impact your credit score or any legitimate business relationships.
Yes. If many people experienced similar violations from the same company, a class action lawsuit may be appropriate and can increase overall recovery amounts.
Consent can be revoked at any time. Once you ask a company to stop contacting you, they must honor that request within 30 days.
Not necessarily. Attorneys can use legal tools to trace calls back to their source, even if the caller ID was spoofed or blocked.
You generally have four years from the date of violation to file a TCPA lawsuit. However, evidence collection takes time, so it’s best to act quickly.
Yes — the FCC and FTC have active programs to block and pursue enforcement against illegal robocalls and text campaigns. Recent rule changes and enforcement notices have increased blocking authority and enforcement activity.
Recoveries vary by case: TCPA statutory damages and settlements range widely depending on number of violations, willfulness, and whether the case is individual or class-wide. Large settlements and multi-million penalties have been secured in recent years.
Yes — numbers on the Registry generate strong statutory claims when telemarketers call or text in violation; the FTC and courts treat Registry violations seriously.
No. If your attorney takes the case, fees are typically contingency-based — you pay only if there’s a recovery.
Why File a Claim?
- Stop the Harassment
Legal action can force companies to remove you from their calling lists permanently. - Get Compensated
You deserve financial recovery for the invasion of your privacy and peace of mind. - Hold Companies Accountable
Your claim helps protect others from the same illegal practices. - No Risk to You
TCPA attorneys work on contingency—you only pay if you win. The company may even be required to pay your legal fees. - It’s Easier Than You Think
With proper documentation, TCPA cases often settle quickly without going to trial.
What You Need to Document Your Claim
To strengthen your case, gather:
- Phone bills showing incoming calls
- Screenshots of text messages
- Call logs with dates, times, and numbers
- Voicemail recordings from telemarketers
- Proof of Do Not Call Registry registration (available at donotcall.gov)
- Documentation of opt-out requests you’ve made
- Any written communications from the company
Don’t worry if you don’t have everything—our attorneys can help you gather evidence.
The TCPA Landscape in 2025-2026
Litigation is Surging:
- October 2024 saw the highest number of TCPA complaints filed in history (161 cases)
- Over $84.73 million was paid in the top 10 TCPA settlements in 2024
- Individual TCPA payouts have ranged from $7,000 to $700,000
- Florida, California, and Texas account for 58% of all TCPA lawsuits
New Protections are Being Enforced:
- The FCC now requires mobile carriers to block texts from flagged numbers
- “Lead generator loopholes” have been closed—companies must get consent for each seller
- AI-generated robocalls are now explicitly illegal
- State mini-TCPA laws are adding additional protections
